Thorough dismantles and inspections, accurate root-cause analysis, and quick reporting. Engineers can implement findings when they matter most and have the data needed to support warranty claims.
Easy one-drop scheduling to get your dismantles covered.
All available data is compiled and organized into an intuitive information platform before the dismantle, guiding a focused teardown that yields an accurate root-cause determination. Every DIFA begins with a focused strategy.
Guided by the pre-DIFA strategy, every DIFA is approached with an open mind to all possibilities — each failure indication followed and examined to the depth the evidence warrants, so no detail pointing to the root cause is overlooked.
Warranty positions are represented at failure meetings with data that substantiates each case. When information allows, determinations are discussed and mutually agreed with the vendor’s representative at the dismantle, reducing disputes at the meeting.
Reporting in as little as one day on request, so re-run and operational decisions can be made when they matter. Reports are typically delivered in under five days.
Every failure is recorded and retained for ongoing reference across future designs, installations, and failures.
Continually deepening knowledge of equipment design and specifications, to recognize the subtle details that can determine a root cause.
Where a finding requires substantiation, detailed engineering analysis of production and operation data supports the conclusion — strengthening the warranty case and helping it withstand scrutiny.
Streamlined DIFAs for quick decisions.
A central information and communication hub for every failure.
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